Achieving the Dream's model for colleges to improve the performance of their students involves collection and evaluation of data to help design a workable plan. Developing a commitment to data-driven change among a wide range of college constituencies was a significant challenge for many colleges new to the Achieving the Dream family. Recognizing the difficulty of the task ahead, the Achieving the Dream partners assigned colleges a leadership coach - usually a former community college president - as well as a data coach to provide guidance at each stage of the institutional change process: diagnosing problem areas; designing, implementing, and evaluating strategies; and then institutionalizing those efforts across the college.
David HartlebLeadership Coach
Former President, Northern Essex Community College
For more than 15 years, David Hartleb has served as President of Northern Essex Community College in Massachusetts, and retired in June, 2011. He also is a Coach for Achieving the Dream. As an Achieving the Dream Coach, Mr. Hartleb consults with two community colleges - Athens Technical College in the Southern region and Cumberland County College in the middle states - with a particular focus on positive change and evidence based decision making.
During his tenure at Northern Essex CC, enrollment increased 43% especially among minorities which represented 36% of the total enrollment at the end of his presidency. Among other issues, he focused on increasing access to low income and minority students, in part by having the Lawrence Campus designated as a Hispanic-Serving Institution (HSI). Mr. Hartleb was a strong advocate of the college becoming an active chapter and leader of the National Coalition Building Institute (NCBI) which is designated to help build an institution which provides a fertile climate for greater diversity.
In 2007 the college won designation as an Achieving the Dream College and has warmly embraced the college completion agenda now sweeping our nation. Within the college, Mr. Hartleb has been an advocate for positive change. He led the effort to adopt a form of total quality management called Process Management which improves the effectiveness and efficiency of processes and projects. Mr. Hartleb was a champion of Appreciative Inquiry which is a positive, strengths-based process used in management and planning at the college which has helped transform the culture at the college.
Educational Background: Mr. Hartleb holds a degree in Law from Salmon Chase College of Law and a Masters in History from the University of Cincinnati.
Jan Lyddon, Ph.D.Data Coach
As an Achieving the Dream Data Coach, Jan Lyddon has worked with nine colleges including four in Texas, three in Georgia, and one each in New England and the Midwest. She is particularly proud that El Paso Community College was the recipient of the Leah Myer Austin Award in 2011.
In addition to her role with Achieving the Dream, Dr. Lyddon's experience encompasses more than 20 years leading college or university institutional research, planning and institutional effectiveness offices, and 15 years of leadership in state-level education research coordination and analysis. She has served as well as a consultant to several colleges and universities for strategic planning and for improvement of institutional research capabilities.
Dr. Lyddon is also involved in the Association for Institutional Research (AIR) where she and her husband (also a Data Coach) have presented a day long workshop on balanced scorecards and strategy execution in higher education. They are co-authors of two chapters on these topics in The Handbook of Institutional Research, published by Jossey-Bass.
Educational Background: Dr. Lyddon holds a B.S. from Iowa State University; an M. A. from Michigan State University; an M.P.A. from Western Michigan University; and a Ph.D. from the University of Michigan.